Refund & Return Policy

Water Blossom Creations, LLC decorative root watering device for gardens or containers, garden decor gifts

Thank you for shopping at www.waterblossomcreations.com.  

 If you are not entirely satisfied with your purchase, we are here to help.  Please feel free to contact us at customerservice@waterblossomcreations.com with any questions you may have.

For set-up and directions for use of your Water Blossoms, please click here.  


RETURNS OR EXCHANGES


Water Blossom Creations, LLC return policy: 


We want you to be completely satisfied with your item(s).  You have 30 days to return or exchange an item from the date you receive it. 

To be eligible for a return your item must be:

Unused and in the same condition that you received it. 
Your item must be in the original packaging. 
Your item needs to have the receipt or proof of purchase. 

If you purchased your item through a retailer other than the Water Blossom website, your return or exchange must be processed by that retailer.

Any item purchased through our website should be returned by U.S. Mail, FedEx, UPS, or other standard shipping method to:

Water Blossom Creations, LLC
Attn:  Returns
6311 Karmich St
Fairfax Station, VA 22039 

REFUNDS

Once we receive your item, we will inspect the product and notify you of the status of your refund.  If your return meets the conditions specified, we will then process your refund via your original method of payment (debit card, credit card or Pay Pal).  Please allow 7-14 days to process your return.  It may take an additional billing cycle for your bank to reflect the credit on your credit or debit card statement.

*Any item which is not in its original condition, has been used, is damaged or missing parts for reasons not due to our error, will not be eligible for refund. Water Blossom Creations, LLC is not responsible for items that get lost or damaged in transit.

RETURNS FOR INTERNATIONAL ORDERS

In the event you need to return your item(s), please note that refunds/credits will only made for the merchandise value of the returned goods received. No refund/credits will be given for shipping costs or duties and taxes. 

For questions about returns, exchanges and customer service for your international order e-mail us at customerservice@waterblossomcreations.com.